MedIT360 LLC Privacy Policy for Text Messaging (USA)

This Privacy Policy describes how MedIT360 LLC (“we,” “us,” or “our”) collects, uses, and discloses information obtained through text messages (SMS) sent using our Sender ID MEDIT360, in compliance with relevant laws of the United States, including the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act) and relevant state privacy laws.

Information We Collect:

We collect the following information when you opt-in to receive text messages from MEDIT360:

• Phone number

We will not collect any other personal information through text messages. However, we may associate your phone number with your existing medical records at MedIT360 LLC, if applicable.

How We Use Your Information:

We use your phone number to send you text messages related to your healthcare experience with MedIT360 LLC. This may include:

• Appointment reminders (compliant with HIPAA if applicable)
• Billing updates
• Medication reminders (if applicable, compliant with HIPAA if applicable)
• Educational content related to your health (if applicable, compliant with relevant healthcare marketing regulations)

Your Choices and Opt-Out

We respect your right to control your communication preferences. You can opt-out of receiving text messages from MEDIT360 at any time by replying with “STOP” to any message you receive from us. You can also unsubscribe by visiting our dedicated unsubscribe webpage (link to be provided). We will promptly remove you from our messaging list within 10 business days of receiving your request, as required by the CAN-SPAM Act. We will not charge you any fees to unsubscribe.

Data Sharing and Security

We do not share your information with any third party or business.

We maintain appropriate security measures to protect your information from unauthorized access or disclosure. These measures include:

• Secure data storage practices
• Use of encryption technologies
• Access controls and user authentication

Data Retention

We will retain your phone number in our messaging list for as long as you are opted-in to receive messages. Once you opt-out, we will remove your phone number from our active list within 10 business days, as required by the CAN-SPAM Act. However, we may retain your phone number in an archived database for legal or compliance purposes, such as recordkeeping requirements or potential disputes. This archived data will be securely stored and only accessed for authorized purposes.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with information, please contact us. We will delete any information collected from a child under 13 upon verification.

Your California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include the right to:

• Access the specific pieces of personal information we have collected about you.
• Request deletion of your personal information.
• Opt-out of the sale of your personal information (we do not currently sell your information).

You can exercise these rights by contacting us at the information provided below.

Contact Us

If you have any questions about this Privacy Policy, your rights under applicable laws, or to exercise any of your rights, please contact us at:

(424) 866-9515

[email protected]

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. This Privacy Policy is effective as of 01/01/2021.